All our building automation products are directly linked to sustainability and energy efficiency issues. So we always take quality and environmental issues into account at all levels of our company as a unit, and we document this through joint regulations, holistic processes and an integrated approach to management.
In 1994, Neuberger Gebäudeautomation’s managers introduced the company’s first quality management system in accordance with DIN EN ISO 9001. In 2019, it was merged with an environmental management system according to DIN EN ISO 14001 to create an integrated management system (IMS) using the standardised High-Level Structure (HLS). The system is continuously revised, improved and documented in order to take account of developments in corporate processes and ever-increasing requirements. The GAMP5 requirements were also integrated into the IMS system.
The Integrated Management System (IMS) provides us with the structures to work systematically to improve all processes and our organisation on an ongoing basis. It enables us to measure our continued improvement in quality and environmental performance. To achieve and constantly redefine our quality and environmental objectives, we plan processes according to the iterative PDCA cycle:
We involve our employees in the continuous improvement process via tools including internal product and process audits, management audits and integrated management circles. This encourages them to exert an active influence on work processes, quality and environmental protection within the framework of the company’s system for proposing improvements.
We use a structured quality assurance process and defined order procedures to fulfil our promise to deliver products that are 100% fault-free. For example, all electronic assemblies with defined test characteristics are individually tested in our test department in order to reduce plant failures to an absolute minimum after delivery. All employees are appropriately qualified for their role in the manufacturing process and are trained in new standards and procedures as soon as they are introduced.
Taking care of the health and safety of our employees and the general public, as well as protecting the environment, is an essential part of our corporate policy. Neuberger develops and manufactures products that help to reduce energy consumption in buildings. We conserve resources and reduce waste by providing a lifetime supply of spare parts and through our in-house repair service for Neuberger modules. From the order process to disposal, we focus on conserving resources, avoiding waste and emissions and ensuring maximum health and safety in the workplace.