Like all companies in the Weishaupt Group, Neuberger works with the following credo in mind: Every product and service is only as good as the customer service that goes with it. In line with this principle, we undertake to guarantee maximum reliability and functional safety for each project we manage. Every Neuberger customer can be sure that their automation project will have our full attention and that they can count on our help whenever and wherever it may be required. 24 hours a day, 7 days a week, 365 days a year.
If we can’t answer your technical queries over the phone, or if a plant visit is required, you can count on our in-house team of more than 150 service engineers. During normal business hours, the service department organises service call-outs and commissioning work in Germany and Switzerland, including the provision of any spare parts required.
Do you have questions about our services? Feel free to contact us.
Contact our service team:
Mon – Thurs 7:30 am to 12:00 pm and 1:00 pm to 4:45 pm
Fri from 7:30 am to 12:00 pm and 12:30 pm to 2:30 pm
Mon – Thurs 7:30 am to 12:00 pm and 1:00 pm to 5:00 pm
Fri from 7:30 am to 12:00 pm and 1:00 pm to 4:00 pm
Please have your project number and the address
of the relevant building to hand.